Swrve and a guest from Forrester share critical steps for evolving customer experiences across channels.
Creating the perfect blueprint for market-leading customer experiences across channels is no easy feat. The larger your customer base, the more complex it can be.
Join Lisa Cleary, Chief Product Officer at Swrve and guest speaker Julie Ask, Vice President and Principal Analyst at Forrester to learn the new standards and benchmarks for customer engagement, and get actionable insights and models to frame your next strategy.
Date: Thursday December 12th, 2019
Time: 10 AM PST/ 1 PM EST
In this webinar, we'll show you how to create customer engagement that delivers incredible value to both brands and their customers.
You'll get an in-depth look at:
- How to assess your organization with benchmark research highlighting where brands are in their customer engagement strategy
- Forrester's maturity model, along with an expert outline to frame your brand's future strategy
- Real-world examples of industry leaders on the path to maturity, with insight into how they achieve their KPIs with a sophisticated path to customer engagement.
Register now to save your spot!